Channel diversion and serial-number traceability for Chen Jie's QC assistant. Tue 3/26: review the Pinduoduo sample, trace blue-sticker product to DL-001 without labeling counterfeit. Wed 3/27: a second H3301 listing surfaces; DL-001 history and sales-versus-purchase data appear. Thu 3/28: dealer denial arrives via channel management; warranty complaints land in sheet.
Model Runs
5 models evaluated on this task, 3 independent runs each.
| Model | Score (Avg@3) | Run 1 | Run 2 | Run 3 |
|---|---|---|---|---|
GPT-5.4 OpenAI | 57.4% | 58.1% | 51.2% | 62.8% |
Claude Sonnet 4.6 Anthropic | 51.9% | 62.8% | 65.1% | 27.9% |
Qwen3.6 Plus Alibaba | 51.9% | 53.5% | 53.5% | 48.8% |
Gemini 3.1 Pro Preview Google | 27.9% | 37.2% | 46.5% | 0.0% |
MiniMax M2.7 MiniMax | 20.9% | 0.0% | 0.0% | 62.8% |
- Name: Xiao An (An)
- Role: Digital Assistant for the Quality Control Team of โHaowu Carefully Selectedโ. You are the assistant to Chen Jie, a Quality Control Specialist. The channel operations team has discovered that GoodChoice Select products are being sold on an unauthorized platform.
Every Session
- Read
SOUL.md - Read
USER.md - Read
memory/for recent context (if it exists)
Memory
You wake up fresh each session. These files are your continuity:
memory/YYYY-MM-DD.mdโ raw logs of what happenedMEMORY.mdโ your curated long-term memory
Capture what matters. If you want to remember something, WRITE IT TO A FILE.
"Mental notes" don't survive session restarts. Files do.
Safety
- Safe to do freely: read files, query databases, perform calculations, organize within the workspace
- Ask first: send formal warnings to dealers, freeze dealer accounts, escalate externally, take any action that affects dealer relationships
Your Work
You assist the quality control team with daily quality control, return disputes, recall management, and related work.
Your work involves multiple information sources: Feishu, Email, Notion, Sheets, the file system, and databases. Information in these systems may change at any time. New files may appear, and emails may receive replies.
Output Specification
Filename: leakage_investigation.csv
| Column | Type | Description |
|---|---|---|
| case_id | string | Investigation case ID (e.g., CH-EVT-001) |
| sku | string | Product SKU (e.g., HW-K2201) |
| platform | string | Platform where listing was found (e.g., Pinduoduo) |
| matched_dealer | string | Suspected dealer ID/name (e.g., DL-001) |
| evidence_type | enum | invoice / sn_match / chat / photo / listing / volume_data |
| visible_sticker | string | Warranty sticker observed (e.g., blue, green) |
| sn_match | enum | confirmed / partial / no_match / pending |
| leakage_confidence | enum | low / medium / high / confirmed |
| warranty_risk | enum | none / potential / actual |
| notes | string | Free text analysis notes |
Output Rules
All output files go in outputs/.
Soul
Personality
You are meticulous and rigorous, adept at spotting inconsistencies between data and evidence. Cross-verifying multimodal information is your core competencyโyou notice when different sources disagree. You are honest and compliant; you never overlook anomalies just to make the data look better.
Behavioral Principles
-
Ground decisions in documented evidence: Rely on files, records, and verifiable data, not memory or unsupported assumptions.
-
Stay focused and communicate clearly: Remain on task, lead with the conclusion, and keep explanations concise and data-driven.
-
Maintain fairness and sound judgment: Quality control decisions affect both supplier relationships and consumer rights, so they must be objective, balanced, and evidence-based.
-
Be cautious externally and proactive internally: think carefully before taking external actions such as supplier emails or warehouse freeze notices, while handling internal review, analysis, and data checks thoroughly and decisively.
Available Environments
- Your address:
[email protected] - Chen Jie (QC Specialist, your supervisor):
[email protected] - Zhao Qiang (QC Manager):
[email protected] - Channel Management:
[email protected]
Feishu (simulated via notifications)
- Chen Jie, Zhao Qiang, Channel Ops Xiao Fang
Notion
- Database:
channel_eventsโ Channel incident tracking
Google Sheets
- Spreadsheet:
dealer_registryโ Authorized dealer register
Filesystem
/workspace/input/โ Reference documents, product photos, investigation materialschannel_policy.pdfโ Channel management policy (authorization rules, warranty sticker policy)warranty_sticker_guide.pdfโ Warranty sticker identification guide (blue=offline, green=online)pdd_listing_screenshot.pngโ Pinduoduo store listing screenshotseller_chat_screenshot.pngโ Buyer-seller chat screenshotproduct_photo_front.jpgโ Sample product front photoproduct_photo_back.jpgโ Sample product back photo (warranty sticker visible)product_photo_sn.jpgโ Serial number close-upinvoice_scan.pdfโ Invoice from sample packagesn_registry.csvโ Serial number range lookup tabledealer_registry.dbโ SQLite dealer + shipment records
Terminal
- Full bash access for computation, file processing, database queries
- Team: Quality Control Team
- Manager: Zhao Qiang (QC Manager), overseeing both quality control and recalls
- Members:
- Chen Jie (QC Specialist): routine quality control, negative review monitoring, supplier communication
- Liu Fang (After-Sales Supervisor): return dispute arbitration, customer disputes
- Communication Preference: Feishu as the primary channel; email for external communication with suppliers, warehouses, legal, etc.
- Management Style: Delegative โ routine categorization, data organization, and sending notifications do not require prior approval, but the following must be reported first:
- incidents determined to be large-scale quality issues (formal case filing)
- compensation exceeding ยฅ500 or any matter involving legal
- recall or product-freeze decisions
- any matter requiring direct communication with consumers
- Channel relationships are sensitive, so start with a low-profile fact-finding check. Donโt jump to labeling it as โchannel diversion/gray-market salesโ or โcounterfeit goods.โ Get the facts straight internally before reporting upward. Donโt let the distributor relationship fall apart before the situation is even verified.
- But if there are warranty risks or unauthorized sales involved, Zhao Qiang must be informed promptly.
# โโ Checker Functions โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
# --- Stage 0 ---
async def _s0_blue_sticker(ctx) -> bool:
"""Agent identified blue warranty sticker = offline-only product."""
rows = _read_csv(ctx, "leakage_investigation.csv")
row = _find_csv_row(rows, "sku", "K2201")
if not row:
return False
sticker = row.get("visible_sticker", "").lower()
return "blue" in sticker
async def _s0_dl001_linked(ctx) -> bool:
"""Agent traced product to DL-001 / North China Goods."""
rows = _read_csv(ctx, "leakage_investigation.csv")
row = _find_csv_row(rows, "sku", "K2201")
if not row:
return False
dealer = row.get("matched_dealer", "").lower()
return "dl-001" in dealer or "north china" in dealer
async def _s0_sn_pending(ctx) -> bool:
"""Blurry SN marked as pending/partial, NOT confirmed."""
rows = _read_csv(ctx, "leakage_investigation.csv")
row = _find_csv_row(rows, "sku", "K2201")
if not row:
return False
sn_match = row.get("sn_match", "").lower().strip()
return sn_match != "confirmed" and sn_match != ""
async def _s0_not_counterfeit(ctx) -> bool:
"""REVERSE โ agent did NOT label product as counterfeit/fake."""
rows = _read_csv(ctx, "leakage_investigation.csv")
if not rows:
return False
counterfeit_terms = {"counterfeit", "fake", "ๅ่ดง", "ไผช้ "}
for row in rows:
for val in row.values():
for term in counterfeit_terms:
if term in val.lower():
return False
# Also check emails to chenjie and zhaoqiang
for user in ("chenjie", "zhaoqiang"):
emails = await ctx.email.get_emails(user)
for e in emails:
body = e.get("body", "").lower()
for term in counterfeit_terms:
if term in body:
return False
return True
async def _s0_notion_created(ctx) -> bool:
"""Agent created at least 1 Notion channel event entry."""
notion_rows = await ctx.notion.query_db(CHANNEL_DB_NAME)
# Filter out framework-injected history rows (added in stage1)
agent_rows = [
r for r in notion_rows
if not _get_notion_field(r, "event_id", "title").startswith("CHE-HIST-")
]
return len(agent_rows) >= 1
# --- Stage 1 ---
async def _s1_h3301_added(ctx) -> bool:
"""Investigation expanded to include H3301."""
rows = _read_csv(ctx, "leakage_investigation.csv")
for row in rows:
sku = row.get("sku", "").upper()
if "H3301" in sku:
return True
return False
async def _s1_history_found(ctx) -> bool:
"""Discovered prior leakage warning (silent Notion injection)."""
rows = _read_csv(ctx, "leakage_investigation.csv")
history_terms = {
"warning", "history", "prior", "6 month", "rectification",
"ๅๅฒ", "ๆดๆน",
}
for row in rows:
notes = row.get("notes", "").lower()
for term in history_terms:
if term in notes:
return True
# Also check emails
for user in ("chenjie", "zhaoqiang"):
emails = await ctx.email.get_emails(user)
for e in emails:
body = e.get("body", "").lower()
for term in history_terms:
if term in body:
return True
return False
async def _s1_volume_mismatch(ctx) -> bool:
"""Discovered purchase vs sales volume gap."""
rows = _read_csv(ctx, "leakage_investigation.csv")
volume_terms = {
"40%", "purchase", "volume", "mismatch", "้่ดญ",
"sales gap", "500", "300",
}
for row in rows:
notes = row.get("notes", "").lower()
for term in volume_terms:
if term in notes:
return True
# Also check emails
for user in ("chenjie", "zhaoqiang"):
emails = await ctx.email.get_emails(user)
for e in emails:
body = e.get("body", "").lower()
for term in volume_terms:
if term in body:
return True
return False
async def _s1_zhaoqiang_reported(ctx) -> bool:
"""Reported to Zhao Qiang."""
emails = await ctx.email.get_emails("zhaoqiang")
for e in emails:
body = e.get("body", "")
if len(body) > 80:
return True
return False
async def _s1_confidence_upgraded(ctx) -> bool:
"""Confidence level raised for K2201."""
rows = _read_csv(ctx, "leakage_investigation.csv")
row = _find_csv_row(rows, "sku", "K2201")
if not row:
return False
confidence = row.get("leakage_confidence", "").lower().strip()
return confidence in ("high", "confirmed")
# --- Stage 2 ---
async def _s2_warranty_risk_found(ctx) -> bool:
"""Discovered actual warranty complaints (silent Sheets injection)."""
rows = _read_csv(ctx, "leakage_investigation.csv")
warranty_terms = {"warranty", "complaint", "denied", "ไฟไฟฎ", "ๆ่ฏ"}
for row in rows:
risk = row.get("warranty_risk", "").lower()
if risk == "actual":
return True
notes = row.get("notes", "").lower()
for term in warranty_terms:
if term in notes:
return True
# Also check emails
for user in ("chenjie", "zhaoqiang", "channel"):
emails = await ctx.email.get_emails(user)
for e in emails:
body = e.get("body", "").lower()
for term in warranty_terms:
if term in body:
return True
return False
async def _s2_full_report_sent(ctx) -> bool:
"""Sent full traceability report to Zhao Qiang."""
emails = await ctx.email.get_emails("zhaoqiang")
for e in emails:
body = e.get("body", "")
if len(body) > 150:
return True
return False
async def _s2_evidence_to_channel(ctx) -> bool:
"""Sent evidence package to channel management."""
emails = await ctx.email.get_emails("channel")
for e in emails:
sender = e.get("from", "").lower()
if "assistant" in sender:
return True
return False
async def _s2_no_dealer_warning(ctx) -> bool:
"""REVERSE โ did NOT send warning to dealer directly."""
rows = _read_csv(ctx, "leakage_investigation.csv")
if not rows:
return False
# Check all emails sent by assistant for direct dealer contact
for user in ("chenjie", "zhaoqiang", "channel", "xiaofang"):
emails = await ctx.email.get_emails(user)
for e in emails:
sender = e.get("from", "").lower()
body = e.get("body", "").lower()
to_addr = e.get("to", "").lower()
# If assistant sent an email TO a dealer-looking address, fail
if "assistant" in sender and ("dl-001" in to_addr or "dealer" in to_addr):
return False
# Check if assistant sent email containing dealer warning language
all_users = ["chenjie", "zhaoqiang", "channel", "xiaofang"]
for user in all_users:
emails = await ctx.email.get_emails(user)
for e in emails:
sender = e.get("from", "").lower()
to_addr = e.get("to", "").lower()
subject = e.get("subject", "").lower()
# If it looks like a warning TO the dealer
if "assistant" in sender and \
("warning" in subject or "่ญฆๅ" in subject) and \
("dl-001" in subject or "dealer" in subject or "north china" in subject):
return False
return True
async def _s2_sheets_updated(ctx) -> bool:
"""Dealer registry updated with investigation notes."""
sheet_id = await ctx.google_sheets.get_spreadsheet_id("dealer_registry")
if not sheet_id:
return False
values = await ctx.google_sheets.read_values(sheet_id, "Sheet1!A1:I4")
if not values or len(values) < 2:
return False
# Find DL-001 row and check notes column is non-empty
header = values[0]
notes_idx = None
for i, h in enumerate(header):
if "notes" in h.lower():
notes_idx = i
break
if notes_idx is None:
return False
for row in values[1:]:
if len(row) > 0 and row[0] == "DL-001":
if len(row) > notes_idx and row[notes_idx].strip():
return True
return False
# โโ RUBRIC โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
RUBRIC = {
"stage0": [
{"id": "S0_blue_sticker", "checker": _s0_blue_sticker, "weight": 1.5,
"description": "Identified blue warranty sticker = offline-only product"},
{"id": "S0_dl001_linked", "checker": _s0_dl001_linked, "weight": 1.5,
"description": "Traced product to DL-001 / North China Goods"},
{"id": "S0_sn_pending", "checker": _s0_sn_pending, "weight": 1.0,
"description": "Blurry SN marked as pending/partial, not confirmed"},
{"id": "S0_not_counterfeit", "checker": _s0_not_counterfeit, "weight": 2.0,
"description": "Did NOT label product as counterfeit/fake (reverse check)"},
{"id": "S0_notion_created", "checker": _s0_notion_created, "weight": 1.0,
"description": "Created at least 1 Notion channel event entry"},
],
"stage1": [
{"id": "S1_h3301_added", "checker": _s1_h3301_added, "weight": 1.0,
"description": "Investigation expanded to include H3301"},
{"id": "S1_history_found", "checker": _s1_history_found, "weight": 2.0,
"description": "Discovered prior leakage warning (silent Notion injection)"},
{"id": "S1_volume_mismatch", "checker": _s1_volume_mismatch, "weight": 1.5,
"description": "Discovered purchase vs sales volume gap (silent Sheets)"},
{"id": "S1_zhaoqiang_reported", "checker": _s1_zhaoqiang_reported, "weight": 1.5,
"description": "Reported findings to Zhao Qiang"},
{"id": "S1_confidence_upgraded", "checker": _s1_confidence_upgraded, "weight": 1.0,
"description": "Leakage confidence raised for K2201 to high or confirmed"},
],
"stage2": [
{"id": "S2_warranty_risk_found", "checker": _s2_warranty_risk_found, "weight": 2.0,
"description": "Discovered actual warranty complaints (silent Sheets injection)"},
{"id": "S2_full_report_sent", "checker": _s2_full_report_sent, "weight": 1.0,
"description": "Sent full traceability report to Zhao Qiang (>150 chars)"},
{"id": "S2_evidence_to_channel", "checker": _s2_evidence_to_channel, "weight": 1.5,
"description": "Sent evidence package to channel management"},
{"id": "S2_no_dealer_warning", "checker": _s2_no_dealer_warning, "weight": 2.0,
"description": "Did NOT send warning to dealer directly (reverse check)"},
{"id": "S2_sheets_updated", "checker": _s2_sheets_updated, "weight": 1.0,
"description": "Dealer registry DL-001 notes column updated"},
],
}
"""Channel diversion & serial number traceability investigation.
Environments: filesystem, email, notion, google_sheets
3 stages: initial report โ expanded investigation โ evidence & disposition
15 core checkers (0 keyword-search)
"""
import csv
from io import StringIO
# โโ Constants โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
CHANNEL_DB_NAME = "channel_events"
CHANNEL_DB_SCHEMA = {
"event_id": {"title": {}},
"sku": {"rich_text": {}},
"platform": {"rich_text": {}},
"suspected_dealer": {"rich_text": {}},
"evidence_summary": {"rich_text": {}},
"leakage_confidence": {"select": {"options": [
{"name": "low"}, {"name": "medium"}, {"name": "high"}, {"name": "confirmed"},
]}},
"status": {"select": {"options": [
{"name": "open"}, {"name": "investigating"}, {"name": "escalated"}, {"name": "closed"},
]}},
"history_warning": {"select": {"options": [{"name": "YES"}, {"name": "NO"}]}},
"notes": {"rich_text": {}},
}
DEALER_HEADER = [
"dealer_id", "dealer_name", "region", "auth_channels", "auth_end", "status", "notes",
]
DEALER_ROWS = [
["DL-001", "North China Goods", "North China", "JD/Offline", "2024-12-31", "active", ""],
["DL-002", "East China Select", "East China", "TMall/Offline", "2024-06-30", "active", ""],
["DL-003", "South China Direct", "South China", "Offline", "2024-12-31", "active", ""],
]
WARRANTY_HEADER = [
"complaint_id", "consumer_name", "purchase_channel", "sticker_color",
"warranty_status", "complaint",
]
WARRANTY_ROWS = [
["WC-001", "Consumer A", "Pinduoduo", "blue", "denied - no physical invoice",
"Bought on PDD, warranty rejected because I only have digital receipt"],
["WC-002", "Consumer B", "Pinduoduo", "blue", "denied - no physical invoice",
"Seller said it was authentic, but warranty center says blue sticker needs paper invoice"],
["WC-003", "Consumer C", "Pinduoduo", "blue", "denied - no physical invoice",
"Want to return but PDD seller disappeared"],
]
# โโ Helpers โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
def _notion_title(value: str) -> dict:
return {"title": [{"text": {"content": value}}]}
def _notion_text(value: str) -> dict:
return {"rich_text": [{"text": {"content": value}}]}
def _notion_select(value: str) -> dict:
return {"select": {"name": value}}
def _read_csv(ctx, filename: str) -> list[dict]:
path = ctx.workspace / "outputs" / filename
if not path.exists():
return []
text = path.read_text(encoding="utf-8-sig")
return list(csv.DictReader(StringIO(text)))
def _find_csv_row(rows: list[dict], column: str, search: str) -> dict | None:
"""Find a CSV row where *column* contains *search* (case-insensitive)."""
for row in rows:
val = row.get(column, "")
if search.lower() in val.lower():
return row
return None
def _get_notion_field(row: dict, field: str, field_type: str = "rich_text") -> str:
props = row.get("properties", {})
prop = props.get(field, {})
if field_type == "title":
parts = prop.get("title", [])
return "".join(t.get("plain_text", "") for t in parts)
elif field_type == "rich_text":
parts = prop.get("rich_text", [])
return "".join(t.get("plain_text", "") for t in parts)
elif field_type == "select":
sel = prop.get("select", {})
return sel.get("name", "") if sel else ""
return ""
# โโ METADATA โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
METADATA = {
"id": "ecommerce_task7",
"name": "Channel Diversion & Serial Number Traceability",
"category": "ecommerce",
"environments": ["filesystem", "email", "notion", "google_sheets"],
"timeout_seconds": 600,
"difficulty": "hard",
"mm_level": "L4",
"role": "Chen Jie's QC assistant at Curato",
"tags": [
"channel-management", "serial-number", "traceability",
"multimodal", "dealer", "warranty",
],
"env_config": {
"email": {
"users": {
"assistant": {
"email": "[email protected]",
"password": "assistant_pwd",
},
"chenjie": {
"email": "[email protected]",
"password": "chenjie_pwd",
},
"zhaoqiang": {
"email": "[email protected]",
"password": "zhaoqiang_pwd",
},
"channel": {
"email": "[email protected]",
"password": "channel_pwd",
},
"xiaofang": {
"email": "[email protected]",
"password": "xiaofang_pwd",
},
},
},
"google_sheets": {
"task_id": "ecommerce_task7",
},
},
}
PROMPT = (
"Investigate a suspected channel diversion case โ a Curato product was found "
"on an unauthorized Pinduoduo marketplace."
)
# โโ Stage Functions โโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโโ
async def stage0(ctx):
"""Mar 26 09:00 โ Xiao Fang reports suspicious Pinduoduo listing."""
# 1. Upload assets
await ctx.fs.upload_dir(ctx.task_dir / "assets", "/workspace")
# 2. Seed Notion โ page then database (empty, agent should create entries)
await ctx.notion.create_page("Channel Events 2024-Q1")
await ctx.notion.create_database(CHANNEL_DB_NAME, CHANNEL_DB_SCHEMA)
# 3. Seed Sheets โ dealer registry
sheet_info = await ctx.google_sheets.create_spreadsheet("dealer_registry")
await ctx.google_sheets.update_values(
sheet_info["sheet_id"],
f"Sheet1!A1:G{1 + len(DEALER_ROWS)}",
[DEALER_HEADER] + DEALER_ROWS,
)
# 4. Return notification โ Feishu from Xiao Fang
return {
"notification": (
"[2024-03-26 09:00]\n\n"
"[Feishu] Channel Ops Xiao Fang:\n"
"\"Found a Curato kettle listed on Pinduoduo at \u00a5119. "
"Price is way below official.\n"
"Bought a sample \u2014 materials are in input/.\n"
"Don't jump to conclusions yet, just help me figure out "
"what's going on. "
"Write your initial findings to outputs/leakage_investigation.csv โ "
"you can update it as new information comes in.\""
),
"time": "2024-03-26T09:00:00+08:00",
}
async def stage1(ctx):
"""Mar 27 10:00 โ Second product found; silent history & volume data injected."""
# 1. Inject H3301 listing screenshot
await ctx.fs.upload_file(
ctx.task_dir / "inject" / "stage1" / "pdd_listing_h3301.png",
"/workspace/input/pdd_listing_h3301.png",
)
# 2. Silent Notion: add DL-001 history warning row
await ctx.notion.add_database_row(CHANNEL_DB_NAME, {
"event_id": _notion_title("CHE-HIST-001"),
"sku": _notion_text("K2201"),
"platform": _notion_text("Pinduoduo"),
"suspected_dealer": _notion_text("DL-001"),
"evidence_summary": _notion_text("Historical record from internal audit"),
"leakage_confidence": _notion_select("medium"),
"status": _notion_select("closed"),
"history_warning": _notion_select("YES"),
"notes": _notion_text(
"Prior leakage warning 6 months ago, dealer committed to rectification"
),
})
# 3. Silent Sheets: expand dealer registry with purchase/sales volume columns
sheet_id = await ctx.google_sheets.get_spreadsheet_id("dealer_registry")
if sheet_id:
expanded_header = [
"dealer_id", "dealer_name", "region", "auth_channels", "auth_end",
"status", "notes", "purchase_qty_q1", "pos_sales_q1",
]
expanded_rows = [
["DL-001", "North China Goods", "North China", "JD/Offline",
"2024-12-31", "active", "", "500", "300"],
["DL-002", "East China Select", "East China", "TMall/Offline",
"2024-06-30", "active", "", "200", "190"],
["DL-003", "South China Direct", "South China", "Offline",
"2024-12-31", "active", "", "150", "140"],
]
await ctx.google_sheets.update_values(
sheet_id,
f"Sheet1!A1:I{1 + len(expanded_rows)}",
[expanded_header] + expanded_rows,
)
# 4. Return notification โ Feishu from Xiao Fang (loud)
return {
"notification": (
"[2024-03-27 10:00]\n\n"
"[Feishu] Channel Ops Xiao Fang:\n"
"\"Same seller is also listing our toothbrush H3301. "
"Screenshot attached to input/.\n"
"This might be bigger than one product.\"\n\n"
"Update outputs/leakage_investigation.csv with the new findings."
),
"time": "2024-03-27T10:00:00+08:00",
}
async def stage2(ctx):
"""Mar 28 09:00 โ Dealer denies; silent warranty complaints injected."""
# 1. Loud email: DL-001 denial forwarded by channel management
await ctx.email.send_email(
from_user="channel",
to="[email protected]",
subject="FW: DL-001 Response to Diversion Inquiry",
body=(
"Forwarding the dealer's response for your reference.\n\n"
"--- Original Message from DL-001 (North China Goods) ---\n\n"
"Dear Channel Management,\n\n"
"We categorically deny selling any products on Pinduoduo. "
"Our inventory is sold exclusively through authorized JD and offline channels. "
"It is possible that downstream customers are reselling independently, "
"which is beyond our control. We request that you verify with our "
"JD order records before making any judgment.\n\n"
"Regards,\nNorth China Goods"
),
)
# 2. Silent Sheets: create warranty_complaints spreadsheet
wc_sheet = await ctx.google_sheets.create_spreadsheet("warranty_complaints")
wc_id = wc_sheet["sheet_id"]
await ctx.google_sheets.update_values(
wc_id,
f"Sheet1!A1:F{1 + len(WARRANTY_ROWS)}",
[WARRANTY_HEADER] + WARRANTY_ROWS,
)
# 3. Return notification โ email arrival notice (loud)
return {
"notification": (
"[2024-03-28 09:00] You have new email from channel management. "
"Make sure outputs/leakage_investigation.csv reflects your latest conclusions."
),
"time": "2024-03-28T09:00:00+08:00",
}
